TimeBack Privacy Policy

Last Updated: October 20, 2026

This Privacy Policy applies to the TimeBack mobile application (the “App”), any websites operated by TimeBack, and the related services we provide (collectively, the “Services”). It explains how we collect, use, store, share, and protect your information.

You must be at least 13 years old to use the Services. If you are under 13, please do not use the Services or provide us with personal information.

By using the Services, you acknowledge that you have read and agreed to this Privacy Policy. If you do not agree, please stop using the Services.

We may update this Privacy Policy from time to time. When we do, we will update the “Last Updated” date above. Where required by law, we will also notify you through the App or by other appropriate means.

Information We Collect

1.1 Account Information

When you first use the App, we may assign you an anonymous account ID. If you sign in through a third-party service, we may receive information such as your account identifier, display name, profile picture, and email address, depending on the permissions you grant.

1.2 Device and Network Information

We may collect information such as:

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Device identifiers;

Device name and model;

Operating system and version;

App version;

IP address;

Country or region;

Language and time zone;

Mobile network information;

Crash logs and performance data.

We use this information to operate the Services, troubleshoot problems, prevent fraud, and improve your experience.

1.3 Life Moment and Usage Information

When you use the Life Moment feature, we may collect:

The type of Life Moment selected;

The duration you choose;

Start, end, and completion status;

Reward collection records;

App activity and page-view information;

Milestone chest, task, and activity records.

We use this information to verify completed Life Moments, provide Points, improve our features, and detect unusual activity.

1.4 Rewards and Redemption Information

When you participate in reward activities or request a redemption, we may collect:

Records of Points received and used;

Invitation and activity records;

Gift card redemption information;

Redemption orders and review status;

Payment email addresses or other information needed to process payouts.

Payments and gift cards may be processed by third-party providers. We will not ask for your banking password or payment account password.

1.5 Customer Support Information

When you contact us, we may store the information you provide, including your account information, email address, description of the issue, screenshots, screen recordings, and other supporting materials.

We use this information to respond to your request, resolve problems, and improve the Services.

1.6 Cookies and Similar Technologies

We and our service providers may use cookies, software development kits (“SDKs”), pixels, and similar technologies to:

Maintain login sessions;

Analyze how the Services are used;

Measure visits and activity performance;

Detect fraud and unusual activity;

Deliver and measure advertising;

Improve service performance.

You may be able to limit some of these technologies through your browser or device settings. However, doing so may affect certain features.

1.7 Device Permissions

Depending on the features you use, we may request access to notifications, advertising tracking, or other device permissions. We only request permissions when necessary and after receiving your authorization.

You can change these permissions through your device settings at any time. Some features may not work properly if the required permissions are disabled.

How We Use Your Information

We may use your information to:

Create and manage your account;

Provide Life Moment timers and completion tracking;

Record and provide Points;

Manage tasks, invitations, rewards, and redemptions;

Send service and account notifications;

Respond to customer support requests;

Analyze and improve the Services;

Fix errors and technical problems;

Detect unusual account, device, or activity patterns;

Prevent fraud, abuse, and other prohibited activity;

Comply with legal and regulatory obligations;

Resolve disputes;

Provide advertising or marketing content where permitted.

We process your information only to the extent reasonably necessary for these purposes.

How We Share Information

We may share necessary information with:

Cloud hosting and technology providers;

Analytics providers;

Advertising providers;

Survey, game, and third-party offer providers;

Payment and gift card providers;

Fraud prevention and risk-control providers;

Customer support providers;

Legal, regulatory, or law enforcement authorities.

Third-party providers receive only the information reasonably necessary to provide their services. They may process information under their own privacy policies.

If TimeBack is involved in a merger, acquisition, restructuring, financing, or sale of assets, user information may be transferred as part of that transaction. We will take reasonable measures to protect your information as required by law.

Advertising, Analytics, and Third-Party Activities

We may use third-party tools to analyze App usage, measure advertising performance, and provide reward activities. These providers may collect information such as your IP address, device identifiers, operating system, advertising interactions, activity progress, and usage behavior.

Third-party games, surveys, and offers may be operated independently by their providers. When participating in these activities, you should review the provider’s privacy policy and terms.

TimeBack does not control how third parties process information they collect independently and is not responsible for their cookies, SDKs, or other tracking technologies.

Data Retention and Security

We retain your information only for as long as reasonably necessary to provide the Services, process transactions, resolve disputes, prevent fraud, and comply with legal obligations.

We use reasonable administrative, technical, and organizational safeguards to protect your information from unauthorized access, disclosure, alteration, or loss. However, no method of online transmission or storage is completely secure.

Your Rights and Choices

Depending on your location and applicable law, you may have the right to:

Access your personal information;

Correct inaccurate information;

Request deletion of your information;

Withdraw previously granted permissions;

Object to or restrict certain processing;

Request a copy of your information;

Appeal certain data-related decisions.

To protect your account, we may ask you to provide your account ID, recent activity information, or other details needed to verify your identity.

Where permitted by law, we may retain certain information to resolve disputes, prevent fraud, or comply with legal obligations. Such information will not be used for unrelated purposes.

6.1 Push Notifications

You can turn off TimeBack push notifications at any time through your device settings.

6.2 Updating Your Information

If you use third-party sign-in, you may update your information through the relevant Google, Facebook, TikTok, or other authorized account. Updated information may appear in TimeBack the next time you sign in.

6.3 Deleting Your Account

Request deletion of your TimeBack account and data without reinstalling the App. See the request steps, deleted data, and retention details on this page.

You may request account deletion by:

Going to Settings > Delete Account in the App; or

Emailing mifugrow@gmail.com with the subject line “Delete Account.”

After your account is deleted, your remaining Points, redemption eligibility, and related benefits may not be restored.

We may retain necessary information for up to 180 days after receiving your deletion request to complete security reviews, resolve disputes, and comply with legal obligations. After that period, the relevant personal information will be deleted or anonymized unless continued retention is required by law.

Children’s Privacy

The Services are not intended for children under 13. We do not knowingly collect personal information from children under 13.

If we learn that we have collected a child’s information without appropriate authorization, we will take reasonable steps to delete it. Parents or guardians who believe that a child has provided us with personal information should contact us.

International Data Transfers

Our service providers may operate in different countries or regions. As a result, your information may be transferred to and processed in locations outside your country or region.

When transferring information internationally, we will use reasonable safeguards as required by applicable law.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes to our Services, business practices, or legal obligations.

The updated policy will be posted in the App or on the relevant website with a new “Last Updated” date. If an update materially affects your rights, we will provide notice through the App, by email, or through another appropriate method.

10.

If you have any questions, comments, or requests regarding this Privacy Policy, your personal information, or account deletion, please contact us at:

Email: mifugrow@gmail.com

Use “Privacy Inquiry” as the subject line for privacy-related questions and “Delete Account” for account deletion requests.